"This manual is premised on the assumption that there is no single most effective model of helping people when conditions, situations, or events occur to upset the balance in life. We know the impact of stress, adversity and trauma is often left to work itself out. But at what cost? Usually, an event occurs that disrupts normal life and forces the individual to refocus differently in resolving the problem. Finding a path around the obstacles encountered is often too daunting to consider. We need not got it alone when faced with a negative experience, especially when associates are trained to assist us. We can move forward to a return to balance more quickly when we are supported."

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